Unlike other CRM software, the SwiftCRM (Customer Relationship Management) application not only helps customers to address short-term imperatives to reduce cost and increase decision-making ability but can also help achieve differentiated capabilities in order to compete effectively over the long term.

CRM is about managing relationships with your prospects and customers. So the better you handle their expectations, the more business you get. SwiftCRM give you a lower TCO, hence higher productivity. SwiftCRM helps you focus more on sales and less on the hardware, maintenance, etc.

SwiftCRM is extensively used by SMEs involved in catlog sales. It tracks, manages and enhances online and offline sales. SwiftCRM provides API to enable integration with 3rd party applications.